“Delighted to report that the new springs have arrived safely, and been fitted to the tower immediately. Conducted an inaugural T&Bs with the new long springs; they’re splendid. And the two short ones happily replace the elderly pair they replace. Not that the original gear is beyond use; but the two new long springs especially are a clear improvement. Anyway, I’m now set up indefinitely. I’m not the only family user, by the way.
Many thanks indeed for all the trouble and care you’ve devoted to getting me sorted – a real pleasure to do direct business with my most-esteemed Pilates mentor! Very best wishes”